Terms of service
1. General
Fern Glade reserves the right to update, change, or replace any part of these Terms at any time.
Continued use of the website after changes means you accept those updates.
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2. Products & Availability
We make every effort to display our products accurately, including colours, sizes, and descriptions.
As many items are handmade or sourced in small batches, variations may occur.
Stock is limited and may sell out without notice.
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3. Pricing & Payments
All prices are listed in AUD (Australian Dollars)
We accept secure payments through PayPal, Credit/Debit Card.
Prices may change at any time without notice, but confirmed orders will not be affected.
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4. Shipping
Orders are processed within 1–3 business days unless otherwise stated.
Delivery times are estimates only and Fern Glade is not responsible for delays once your parcel has been lodged with the carrier.
For full details, please see our Shipping Policy.
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5. Returns & Exchanges
We want you to love your purchase. Please refer to our Returns Policy for details on eligibility and process.
Certain items (e.g., earrings, skincare, body products) are non-returnable due to hygiene reasons.
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6. Intellectual Property
All content on this website, including text, images, logos, and designs, are the property of Fern Glade and may not be copied, reproduced, or distributed without permission.
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7. Limitation of Liability
Fern Glade is not liable for any indirect, incidental, or consequential damages arising from use of our products or website.
Always use products as intended. Fern Glade is not responsible for misuse or allergic reactions.
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8. Privacy
Your privacy matters to us. Please refer to our Privacy Policy for information on how your data is collected, stored, and used.
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9. Governing Law
These Terms are governed by the laws of Australia. Any disputes will be handled in Australian courts.
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✨ By placing an order with Fern Glade, you acknowledge that you have read and agree to these Terms of Service. ✨